Last Amended: March 19, 2024

This Privacy Policy (“Policy”) describes how Hips Plumbing (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (“Website”) or engage with our services. By accessing or using the Website or engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and address when you voluntarily provide it to us, such as when you fill out a contact form or request a service.

1.2. Usage Information: We may automatically collect certain information about your use of the Website, including your IP address, browser type, device identifiers, pages visited, and time spent on each page.

2. Use of Information

2.1. We may use the information we collect for the following purposes:

• To provide and maintain our services, including fulfilling service requests and contacting you regarding your inquiries or appointments.
• To personalize your experience on the Website and improve our services.
• To communicate with you about promotions, updates, and other information related to our services.
• To detect, prevent, and address technical issues and security vulnerabilities.

3. Disclosure of Information

3.1. We may disclose your personal information to third parties in the following circumstances:

• With your consent or at your direction.
• To comply with legal obligations or respond to lawful requests from government authorities.
• To protect the rights, property, or safety of Hips Plumbing, our customers, or others.

4. Data Security

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

5.1. The Website may contain links to third-party websites or services that are not owned or controlled by Hips Plumbing. This Policy does not apply to third-party websites, and we are not responsible for the privacy practices or content of such websites.

6. Children’s Privacy

6.1. The Website and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.

7. Changes to this Policy

7.1. We reserve the right to update or modify this Policy at any time. Any changes to this Policy will be effective immediately upon posting the revised Policy on the Website. Your continued use of the Website or engagement with our services after any changes to this Policy will constitute your acceptance of such changes.

8. Contact Us

8.1. If you have any questions or concerns about this Policy or our privacy practices, please contact us at service@hipsplumbing or (702) 626-2147.