Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! Here, we provide comprehensive answers to common queries about our plumbing services at Hips Plumbing. Whether you’re wondering about emergency plumbing procedures, water heater options, leak detection methods, or bathroom remodeling processes, you’ll find detailed information here. Our goal is to address your concerns and provide clarity on various plumbing topics, helping you make informed decisions about your plumbing needs. If you have any additional questions or require further assistance, don’t hesitate to reach out to our friendly team. We’re here to help you with all your plumbing inquiries and requirements.

Yes, Hips Plumbing provides complimentary in-person estimates. This service is perfect for obtaining second or even third opinions on large plumbing projects. We offer transparent pricing to help you make informed decisions about your plumbing needs.

A plumbing emergency can include burst pipes, severe leaks, overflowing toilets, or any issue causing significant water damage or posing a safety risk.

Our team prioritizes emergency calls, endeavoring to respond promptly. Please note that our 24/7 availability is subject to personnel availability, and we strive to arrive at your location as soon as possible to address the issue.

We service both traditional tank-style water heaters and tankless water heaters, including gas and electric models.

Signs include insufficient hot water, unusual noises, foul odors, rusty water, or visible leaks. If you notice any of these issues, contact us for an inspection.

Signs of a plumbing leak include unexplained increases in water bills, damp or discolored walls or ceilings, musty odors, or the sound of running water when no fixtures are in use.

Yes, we offer routine maintenance services to keep your plumbing system in top condition, including inspections, cleaning, and preventative repairs.

We offer water treatment solutions such as water softeners, reverse osmosis systems, and whole-house filtration systems to improve water quality and taste.

If you suspect a gas leak, evacuate the premises immediately and contact your gas utility provider. Do not use any electrical devices or ignite flames, and wait for a professional to assess the situation.

Yes, we can diagnose and address low water pressure problems, which may be caused by issues such as clogged pipes, faulty pressure regulators, or sediment buildup.

Re-piping or re-routing can improve water flow, address leaks and corrosion, and allow for better customization of your plumbing system to meet your needs.

Yes, we do! You can now finance your next Hips Plumbing LLC project with HFS Home Improvement Loans. Enjoy no stage funding, no equity or appraisal requirements, and no money down. With terms of up to 20 years, HFS offers direct-to-consumer funded loans, making financing your plumbing project hassle-free.

Yes, Hips Plumbing imposes a Sunday service fee of $75. This fee covers the cost for a technician to attend to plumbing needs on a Sunday and is charged in addition to any services, installations, or repairs conducted during the visit.

Hips Plumbing implements an after-hours service fee of $75. This fee covers the cost for a technician to attend to plumbing needs outside of regular business hours and is charged in addition to any services, installations, or repairs conducted during the visit.

Financing Available!

  • Had to call them due to having a pool built from scratch and one of my hose bibbs needed to be replaced. A Gentleman named Nick came and saw what... read more

    US_3Bears Avatar US_3Bears
    February 29, 2024
  • Showed up right when they said they would. Identified the problem and fixed it perfect. Kyle is a wonderful technician. Thank you

    Wesley (Wes) Avatar Wesley (Wes)
    February 28, 2024
  • Tyler and Cody with HIPS Plumbing were very professional, on time and honest. They helped me with my water system issues and quickly resolve the problem. They were upfront about... read more

    Tara Bertoli Avatar Tara Bertoli
    February 28, 2024
  • Washer Valve replacement; best pricing, availability was earlier than any other plumbing service, estimates were free over the phone, and work was done very well. Highly recommend

    Ben Rodriguez Avatar Ben Rodriguez
    February 28, 2024
  • Tyler and Cody were very professional, personal and punctual. Tyler responded to my request immediately and they replaced my leaky 75-gal water heater, pipes and connections, recirculating pump and timer... read more

    Mark Wells Avatar Mark Wells
    February 28, 2024
  • Guys did a great job and were very meticulous about everything. Very professional and very friendly. Will definitely use them again if needed.

    Doug Thomas Avatar Doug Thomas
    February 27, 2024
  • Excellent work!! Very satisfied with service.

    Angelyn Holland Avatar Angelyn Holland
    February 27, 2024
  • I asked the young man who repaired the plumbing under our kitchen sink for three extra business cards so that I could give the cards to my Brother and two... read more

    John P Sheehan Avatar John P Sheehan
    February 23, 2024
  • Super great company, honest fast and efficient. Addressed all my problems and explained everything. Was significantly less priced than other big local company you see everywhere in town.... read more

    Esther Kim Avatar Esther Kim
    February 22, 2024
  • Very professional and right on time. Couldn't have asked for a better plumber. Came in and immediately knew what the problem was and fixed it right away. Professional and knowledgeable.... read more

    Kyle Bradshaw Avatar Kyle Bradshaw
    February 22, 2024
  •   I would highly recommend Hips Plumbing. They are professional, trustworthy, and efficient. Kyle was quickly able to figure out what was going on and fix the problem for us. We... read more

    thumb Adrienne D.
  •   I highly recommend this Company.
    Had a leak in the garage ceiling they came out to provide a quote on fixing it and found out it just needed a pipe... read more

    thumb Chuck Y.
  •   I called Hips Plumbing for a 2nd opinion on a leak. Kyle was the technician who arrived on time and was professional throughout the entire the entire process. The... read more

    thumb James G.
  •   I called Hips Plumbing because I had a leak in my ceiling. They picked up right away, and were super polite and responsive.

    After asking me... read more

    thumb Janis C.
  •   I have to give Hips a "3".
    The people are great. The actual work was good, accomplished quickly. It's a bittersweet experience for us.

    Why not Five... read more

    thumb Douglas S.
  •   Hips plumbing did an incredible job. We had an initial scheduling hiccup and these things happen. I dont judge a company on that. I do judge a company's ability to... read more

    thumb Brian C.
  •   We had a leak, aside from the agent Hips spoke to me and was able to see me after a few hours when I made the call. He checked and... read more

    thumb Raijan B.
  •   Cody and Tyler demonstrated exceptional professionalism and efficiency in their work. They inquired if I had any questions throughout the process, showcasing their commitment to customer satisfaction. As highly skilled... read more

    thumb jimmy s.
  •   Great company! Repsonded quickly, price was right. Repair is professionally done, Plumber was extremely friendly. Look no further. They have five stars for a reason!!

    thumb Jeff D.
  •   Had a water leak in the house. Kyle from Hips Plumbing did a great replacement job of a hot water line. I would recommend Hips Plumbing if ever needed.... read more

    thumb Debbie W.

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