Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) page! Here, we provide comprehensive answers to common queries about our plumbing services at Hips Plumbing. Whether you’re wondering about emergency plumbing procedures, water heater options, leak detection methods, or bathroom remodeling processes, you’ll find detailed information here. Our goal is to address your concerns and provide clarity on various plumbing topics, helping you make informed decisions about your plumbing needs. If you have any additional questions or require further assistance, don’t hesitate to reach out to our friendly team. We’re here to help you with all your plumbing inquiries and requirements.
Yes, Hips Plumbing provides complimentary in-person estimates. This service is perfect for obtaining second or even third opinions on large plumbing projects. We offer transparent pricing to help you make informed decisions about your plumbing needs.
A plumbing emergency can include burst pipes, severe leaks, overflowing toilets, or any issue causing significant water damage or posing a safety risk.
Our team prioritizes emergency calls, endeavoring to respond promptly. Please note that our 24/7 availability is subject to personnel availability, and we strive to arrive at your location as soon as possible to address the issue.
We service both traditional tank-style water heaters and tankless water heaters, including gas and electric models.
Signs include insufficient hot water, unusual noises, foul odors, rusty water, or visible leaks. If you notice any of these issues, contact us for an inspection.
Signs of a plumbing leak include unexplained increases in water bills, damp or discolored walls or ceilings, musty odors, or the sound of running water when no fixtures are in use.
Yes, we offer routine maintenance services to keep your plumbing system in top condition, including inspections, cleaning, and preventative repairs.
We offer water treatment solutions such as water softeners, reverse osmosis systems, and whole-house filtration systems to improve water quality and taste.
If you suspect a gas leak, evacuate the premises immediately and contact your gas utility provider. Do not use any electrical devices or ignite flames, and wait for a professional to assess the situation.
Yes, we can diagnose and address low water pressure problems, which may be caused by issues such as clogged pipes, faulty pressure regulators, or sediment buildup.
Re-piping or re-routing can improve water flow, address leaks and corrosion, and allow for better customization of your plumbing system to meet your needs.
Yes, we do! You can now finance your next Hips Plumbing LLC project with HFS Home Improvement Loans. Enjoy no stage funding, no equity or appraisal requirements, and no money down. With terms of up to 20 years, HFS offers direct-to-consumer funded loans, making financing your plumbing project hassle-free.
Yes, Hips Plumbing imposes a Sunday service fee of $75. This fee covers the cost for a technician to attend to plumbing needs on a Sunday and is charged in addition to any services, installations, or repairs conducted during the visit.
Hips Plumbing implements an after-hours service fee of $75. This fee covers the cost for a technician to attend to plumbing needs outside of regular business hours and is charged in addition to any services, installations, or repairs conducted during the visit.
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Had to call them due to having a pool built from scratch and one of my hose bibbs needed to be replaced. A Gentleman named Nick came and saw what... read more was needed and gave a fair quote to have it replaced / fixed. Nick saw the old one that was done unprofessionally and repaired to where it doesn't move and has the capability for the overflow valve to be installed. 100% I would use this business again!
February 29, 2024 -
Showed up right when they said they would. Identified the problem and fixed it perfect. Kyle is a wonderful technician. Thank you
February 28, 2024 -
Tyler and Cody with HIPS Plumbing were very professional, on time and honest. They helped me with my water system issues and quickly resolve the problem. They were upfront about... read more cost, Labor, and ordering parts. Thanks guys! You are a great fit with commercial business owners!
February 28, 2024 -
Washer Valve replacement; best pricing, availability was earlier than any other plumbing service, estimates were free over the phone, and work was done very well. Highly recommend
February 28, 2024 -
Tyler and Cody were very professional, personal and punctual. Tyler responded to my request immediately and they replaced my leaky 75-gal water heater, pipes and connections, recirculating pump and timer... read more within 24 hours. Straight forward pricing, high quality products and excellent customer service. I would highly recommend Hips Plumbing to anyone.
February 28, 2024 -
Guys did a great job and were very meticulous about everything. Very professional and very friendly. Will definitely use them again if needed.
February 27, 2024 -
Excellent work!! Very satisfied with service.
February 27, 2024 -
I asked the young man who repaired the plumbing under our kitchen sink for three extra business cards so that I could give the cards to my Brother and two... read more Sisters. I highly recommend HIPS Plumbing. They're as good as it gets!
February 23, 2024 -
Super great company, honest fast and efficient. Addressed all my problems and explained everything. Was significantly less priced than other big local company you see everywhere in town.... read more The guys were professional and honest and the best workers I’ve had in our home. Will 100% recommend to anyone who needs plumbing issues.
February 22, 2024 -
Very professional and right on time. Couldn't have asked for a better plumber. Came in and immediately knew what the problem was and fixed it right away. Professional and knowledgeable.... read more Very satisfied and highly recommend!
February 22, 2024
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Had to call them due to having a pool built from scratch and one of my hose bibbs needed to be replaced. A Gentleman named Nick came and saw what... read more was needed and gave a fair quote to have it replaced / fixed.
Nick saw the old one that was done unprofessionally and repaired to where it doesn't move and has the capability for the overflow valve to be installed.
100% I would use this business again!
1/01/1970 -
Had Kyle come out, and look at my situation, previously had 4 plumbers come out before him, none of them could really find the problem, my man Kyle came through,... read more throughly inspected my leak and found where the problem was coming from. Turns out it was the smallest thing. Very helpful and knowledgeable, saved me a lot of money. Even stayed to confirm the issue and didn't even charge. This company has great reviews for a reason. They are amazing! Thanks again to KYLE !!
1/01/1970 -
In our condo we had a pipe leaking under our sink due to a clogged drain. I called Hips Plumbing, and a plumber arrived here in less than 2 hours.
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The plumber found the problem and gave me an estimate. I agreed to the estimate. He found a "clean out" (see photo 1) outside the condo, and inserted a cable and cleared the pipe. He then replaced a pipe under the sink (see photo 2).
He said the drain was easy to clean out, so I was charged 324 for everything. I feel that was reasonable, especially because the plumber was courteous, and the service was prompt and professionally done.
I will call Hips the next time I need a plumber.
1/01/1970 -
We had a Delta showerhead leak and had previously requested a different plumbing company, the one that would be opposite the name of "NO" pumbing. That company sent a... read more technician that gave 0 confidence to my wife and I that he either wanted to or could successfully do the very simple plumbing job requested of him. Also, after being told what he was going to be working on showed up without any of the necessary pieces or parts to complete the job, therefore we found HIP'splumbing. It worked out for us greatly because that plumber showed up with confidence. personality, prepared and quickly professionally repaired our shower head. In addition, he helped out by changing the hot water limits on our tub, which was not a requirement, initially asked for complimentary. Our plumber's name was Kyle and if you need plumbing, I recommend HIP's plumbing.
1/01/1970 -
I can't recommend Hips enough. I've had a series of unrelated plumbing disasters this year, including a slab leak, and Hips saved the day each time. They come out... read more incredibly fast, they're amazingly friendly/professional, and their prices are substantially lower than other plumber I've used (they were $1,100 less than another bid I received for the slab leak). When I lost all hot water due to the slab leak, they came out next day to diagnose and then did all the work, a complete hot-water reroute, in one day. I was amazed and so grateful.
1/01/1970 -
Nick and Eduardo were amazing! They were very kind, knowledgeable, and respectful of my property. I had a broken pipe outback in my island, my second story tub was leaking... read more into my first story ceiling, and my second bathroom needed some hardware replaced. I will definitely be recommending your company to my friends and family!
1/01/1970 -
We ordered the timer/controller for our recirculating heating pump according to Hips plumber who came out.
It's the wrong one. The new plumber came out and told... read more us this is not even a Wi-Fi controller and it doesn't really do anything. The system already has a smart timer inside and the Wi-Fi controller is the one we need. I can see this is not the Wi-Fi controller because when all the neighbors were discussing the attachment. Ours look so different.
Money wasted
1/01/1970