Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) page! Here, we provide comprehensive answers to common queries about our plumbing services at Hips Plumbing. Whether you’re wondering about emergency plumbing procedures, water heater options, leak detection methods, or bathroom remodeling processes, you’ll find detailed information here. Our goal is to address your concerns and provide clarity on various plumbing topics, helping you make informed decisions about your plumbing needs. If you have any additional questions or require further assistance, don’t hesitate to reach out to our friendly team. We’re here to help you with all your plumbing inquiries and requirements.
Yes, Hips Plumbing provides complimentary in-person estimates. This service is perfect for obtaining second or even third opinions on large plumbing projects. We offer transparent pricing to help you make informed decisions about your plumbing needs.
A plumbing emergency can include burst pipes, severe leaks, overflowing toilets, or any issue causing significant water damage or posing a safety risk.
Our team prioritizes emergency calls, endeavoring to respond promptly. Please note that our 24/7 availability is subject to personnel availability, and we strive to arrive at your location as soon as possible to address the issue.
We service both traditional tank-style water heaters and tankless water heaters, including gas and electric models.
Signs include insufficient hot water, unusual noises, foul odors, rusty water, or visible leaks. If you notice any of these issues, contact us for an inspection.
Signs of a plumbing leak include unexplained increases in water bills, damp or discolored walls or ceilings, musty odors, or the sound of running water when no fixtures are in use.
Yes, we offer routine maintenance services to keep your plumbing system in top condition, including inspections, cleaning, and preventative repairs.
We offer water treatment solutions such as water softeners, reverse osmosis systems, and whole-house filtration systems to improve water quality and taste.
If you suspect a gas leak, evacuate the premises immediately and contact your gas utility provider. Do not use any electrical devices or ignite flames, and wait for a professional to assess the situation.
Yes, we can diagnose and address low water pressure problems, which may be caused by issues such as clogged pipes, faulty pressure regulators, or sediment buildup.
Re-piping or re-routing can improve water flow, address leaks and corrosion, and allow for better customization of your plumbing system to meet your needs.
Yes, we do! You can now finance your next Hips Plumbing LLC project with HFS Home Improvement Loans. Enjoy no stage funding, no equity or appraisal requirements, and no money down. With terms of up to 20 years, HFS offers direct-to-consumer funded loans, making financing your plumbing project hassle-free.
Yes, Hips Plumbing imposes a Sunday service fee of $75. This fee covers the cost for a technician to attend to plumbing needs on a Sunday and is charged in addition to any services, installations, or repairs conducted during the visit.
Hips Plumbing implements an after-hours service fee of $75. This fee covers the cost for a technician to attend to plumbing needs outside of regular business hours and is charged in addition to any services, installations, or repairs conducted during the visit.
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Had to call them due to having a pool built from scratch and one of my hose bibbs needed to be replaced. A Gentleman named Nick came and saw what... read more was needed and gave a fair quote to have it replaced / fixed. Nick saw the old one that was done unprofessionally and repaired to where it doesn't move and has the capability for the overflow valve to be installed. 100% I would use this business again!
February 29, 2024 -
Showed up right when they said they would. Identified the problem and fixed it perfect. Kyle is a wonderful technician. Thank you
February 28, 2024 -
Tyler and Cody with HIPS Plumbing were very professional, on time and honest. They helped me with my water system issues and quickly resolve the problem. They were upfront about... read more cost, Labor, and ordering parts. Thanks guys! You are a great fit with commercial business owners!
February 28, 2024 -
Washer Valve replacement; best pricing, availability was earlier than any other plumbing service, estimates were free over the phone, and work was done very well. Highly recommend
February 28, 2024 -
Tyler and Cody were very professional, personal and punctual. Tyler responded to my request immediately and they replaced my leaky 75-gal water heater, pipes and connections, recirculating pump and timer... read more within 24 hours. Straight forward pricing, high quality products and excellent customer service. I would highly recommend Hips Plumbing to anyone.
February 28, 2024 -
Guys did a great job and were very meticulous about everything. Very professional and very friendly. Will definitely use them again if needed.
February 27, 2024 -
Excellent work!! Very satisfied with service.
February 27, 2024 -
I asked the young man who repaired the plumbing under our kitchen sink for three extra business cards so that I could give the cards to my Brother and two... read more Sisters. I highly recommend HIPS Plumbing. They're as good as it gets!
February 23, 2024 -
Super great company, honest fast and efficient. Addressed all my problems and explained everything. Was significantly less priced than other big local company you see everywhere in town.... read more The guys were professional and honest and the best workers I’ve had in our home. Will 100% recommend to anyone who needs plumbing issues.
February 22, 2024 -
Very professional and right on time. Couldn't have asked for a better plumber. Came in and immediately knew what the problem was and fixed it right away. Professional and knowledgeable.... read more Very satisfied and highly recommend!
February 22, 2024
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The guys were very nice and super friendly. I had a fairly basic issue with my brine tank filling up with too much water in my softener. Since I had... read more started working on this apparently the technicians won't diagnose or troubleshoot. Which is fine I get it. What isn't fine is telling me my existing unit is out of business and i can't get parts for it. The manufacturer is very much in business still. I didn't need to upgrade to a $7500 system. I was disappointed that their main objective was to sell me a new, expensive softening system that is overkill for a 2 person home. Very minimal attempt was made to actually try and address the actual issue. I will never call them for help again.
10/15/2024 -
They came out on time and were honest with their review. It was for an issue they ultimately didn't cover, but they were patient enough to listen and explain which... read more type of service I should be getting. I appreciate them coming out and will reach out to them for future plumbing service!
10/12/2024 -
Way too expensive. We had our bathroom climbing fixtures replaced and all of the hardware underneath the bathroom sinks replaced. The cost was Astro nominal. Im embarrassed to even tell... read more you what the total was. Get the quote BEFORE they start the work.
10/03/2024 -
I opened the door to the garage to go to the store and heard this water noise. My water heater had rusted through and the water was draining out... read more of the garage and down the driveway. I called a company I had before and they were closed.
Yelp came through again. I did a search and picked two places that had many reviews and high overall rating! Who you gonna' call? Call Hips Plumbing!!! The woman I spoke to said she would have a tech on the way and in less than an hour, Tyler arrived in the Pips Mobile.
He began to drain the last of the water from the failed water heater and to disassemble the old one. Lake Mead water is very hard on water heaters. Generally if you get 5 years out of a water heater, you should be expecting a failure at any time. This one lasted 6 years for me.
Tyler quoted me a price. I accepted and he went to work. Watching him was of great interest to me because I used to do soldering of pipes installing water well pumps with my father's business many years ago.
Everything was done properly and I could tell Tyler was very experienced at what he was doing. He was also very sure to do everything the way it should be without cutting any corners.
In less than an hour, the installation was done. Everything was cleaned up and it was like no one had done any work in the garage unless you looked at the water heater.
The last time I had to go with the serviceman to Home Depot to buy the new water heater he would install Not with Hips. Everything was in the Hips Mobile and ready to have the problem fixed.
I cannot recommend this company moire highly. Tyler was super at doing a great installation and I am pleased with the result. Hips it is!!
9/14/2024 -
Tyler and the team at Hips plumbing are amazing. They've come out to do work at our commercial property multiple times and are extremely knowledgeable. They do what they are... read more going to do when they say they are going to do it!
9/13/2024 -
Wow amazing plumber! I've been having issues with a plumbing fixture, they came out and fixed the issue in literally 5 minutes that other "professionals" couldn't figure out. I'm amazed.... read more They have my business moving forward for any plumbing needs and my referral to all of my friends with homes. thank you!!!!!!!! Seriously I can't believe how easy it was for him to solve it. They know what they're doing.
9/06/2024 -
We needed new showerheads and faucets. Nick from Hips came out, gave a free estimate and helped me go online to purchase exactly what was needed. Their estimate and customer... read more service were far better than any of the other companies I talked to. Nick did an excellent job on replacement while being informative, efficient, friendly, and clean. Hips is my new go-to plumber!
8/26/2024 -
Nick from Hips plumbing came out to the property and quickly and efficiently got my toilet rebuilt and turn off valves replaced. He provided friendly service and showed up on... read more time and as scheduled. I highly recommend Hips plumbing for all your plumbing needs. Give them a try!
8/19/2024