Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! Here, we provide comprehensive answers to common queries about our plumbing services at Hips Plumbing. Whether you’re wondering about emergency plumbing procedures, water heater options, leak detection methods, or bathroom remodeling processes, you’ll find detailed information here. Our goal is to address your concerns and provide clarity on various plumbing topics, helping you make informed decisions about your plumbing needs. If you have any additional questions or require further assistance, don’t hesitate to reach out to our friendly team. We’re here to help you with all your plumbing inquiries and requirements.

Yes, Hips Plumbing provides complimentary in-person estimates. This service is perfect for obtaining second or even third opinions on large plumbing projects. We offer transparent pricing to help you make informed decisions about your plumbing needs.

A plumbing emergency can include burst pipes, severe leaks, overflowing toilets, or any issue causing significant water damage or posing a safety risk.

Our team prioritizes emergency calls, endeavoring to respond promptly. Please note that our 24/7 availability is subject to personnel availability, and we strive to arrive at your location as soon as possible to address the issue.

We service both traditional tank-style water heaters and tankless water heaters, including gas and electric models.

Signs include insufficient hot water, unusual noises, foul odors, rusty water, or visible leaks. If you notice any of these issues, contact us for an inspection.

Signs of a plumbing leak include unexplained increases in water bills, damp or discolored walls or ceilings, musty odors, or the sound of running water when no fixtures are in use.

Yes, we offer routine maintenance services to keep your plumbing system in top condition, including inspections, cleaning, and preventative repairs.

We offer water treatment solutions such as water softeners, reverse osmosis systems, and whole-house filtration systems to improve water quality and taste.

If you suspect a gas leak, evacuate the premises immediately and contact your gas utility provider. Do not use any electrical devices or ignite flames, and wait for a professional to assess the situation.

Yes, we can diagnose and address low water pressure problems, which may be caused by issues such as clogged pipes, faulty pressure regulators, or sediment buildup.

Re-piping or re-routing can improve water flow, address leaks and corrosion, and allow for better customization of your plumbing system to meet your needs.

Yes, we do! You can now finance your next Hips Plumbing LLC project with HFS Home Improvement Loans. Enjoy no stage funding, no equity or appraisal requirements, and no money down. With terms of up to 20 years, HFS offers direct-to-consumer funded loans, making financing your plumbing project hassle-free.

Yes, Hips Plumbing imposes a Sunday service fee of $75. This fee covers the cost for a technician to attend to plumbing needs on a Sunday and is charged in addition to any services, installations, or repairs conducted during the visit.

Hips Plumbing implements an after-hours service fee of $75. This fee covers the cost for a technician to attend to plumbing needs outside of regular business hours and is charged in addition to any services, installations, or repairs conducted during the visit.

Financing Available!

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  • Had to call them due to having a pool built from scratch and one of my hose bibbs needed to be replaced. A Gentleman named Nick came and saw what... read more

    US_3Bears Avatar US_3Bears
    February 29, 2024
  • Showed up right when they said they would. Identified the problem and fixed it perfect. Kyle is a wonderful technician. Thank you

    Wesley (Wes) Avatar Wesley (Wes)
    February 28, 2024
  • Tyler and Cody with HIPS Plumbing were very professional, on time and honest. They helped me with my water system issues and quickly resolve the problem. They were upfront about... read more

    Tara Bertoli Avatar Tara Bertoli
    February 28, 2024
  • Washer Valve replacement; best pricing, availability was earlier than any other plumbing service, estimates were free over the phone, and work was done very well. Highly recommend

    Ben Rodriguez Avatar Ben Rodriguez
    February 28, 2024
  • Tyler and Cody were very professional, personal and punctual. Tyler responded to my request immediately and they replaced my leaky 75-gal water heater, pipes and connections, recirculating pump and timer... read more

    Mark Wells Avatar Mark Wells
    February 28, 2024
  • Guys did a great job and were very meticulous about everything. Very professional and very friendly. Will definitely use them again if needed.

    Doug Thomas Avatar Doug Thomas
    February 27, 2024
  • Excellent work!! Very satisfied with service.

    Angelyn Holland Avatar Angelyn Holland
    February 27, 2024
  • I asked the young man who repaired the plumbing under our kitchen sink for three extra business cards so that I could give the cards to my Brother and two... read more

    John P Sheehan Avatar John P
    February 23, 2024
  • Super great company, honest fast and efficient. Addressed all my problems and explained everything. Was significantly less priced than other big local company you see everywhere in town.... read more

    Esther Kim Avatar Esther Kim
    February 22, 2024
  • Very professional and right on time. Couldn't have asked for a better plumber. Came in and immediately knew what the problem was and fixed it right away. Professional and knowledgeable.... read more

    Kyle Bradshaw Avatar Kyle Bradshaw
    February 22, 2024
  •   The guys were very nice and super friendly. I had a fairly basic issue with my brine tank filling up with too much water in my softener. Since I had... read more

    thumb Michael R.
    10/15/2024
  •   They came out on time and were honest with their review. It was for an issue they ultimately didn't cover, but they were patient enough to listen and explain which... read more

    thumb Kim C.
    10/12/2024
  •   Way too expensive. We had our bathroom climbing fixtures replaced and all of the hardware underneath the bathroom sinks replaced. The cost was Astro nominal. Im embarrassed to even tell... read more

    thumb M G.
    10/03/2024
  •   I opened the door to the garage to go to the store and heard this water noise. My water heater had rusted through and the water was draining out... read more

    thumb Norm K.
    9/14/2024
  •   Tyler and the team at Hips plumbing are amazing. They've come out to do work at our commercial property multiple times and are extremely knowledgeable. They do what they are... read more

    thumb Bryan K.
    9/13/2024
  •   Wow amazing plumber! I've been having issues with a plumbing fixture, they came out and fixed the issue in literally 5 minutes that other "professionals" couldn't figure out. I'm amazed.... read more

    thumb Chris M.
    9/06/2024
  •   Don't let your furry baby run out of a warm bath! Hips Plumbing is here to help you with any issues! Family owned business! Excellent service! Best price !

    thumb Maria O.
    9/06/2024
  •   We needed new showerheads and faucets. Nick from Hips came out, gave a free estimate and helped me go online to purchase exactly what was needed. Their estimate and customer... read more

    thumb British Tea C.
    8/26/2024
  •   Overall just a wonderful experience! When there's water leaking it's always stressful but they came so fast and had it fixed super quickly :)

    thumb Lisa S.
    8/24/2024
  •   Nick from Hips plumbing came out to the property and quickly and efficiently got my toilet rebuilt and turn off valves replaced. He provided friendly service and showed up on... read more

    thumb Salina S.
    8/19/2024

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